You travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide
- Your flight details
- What the problem was
- Suggest some improvement you want to see
Dear Sir,
I am writing this letter to complain about the problem I faced at the baggage recovery section of the airport. My name is Sarabjeet Singh and I arrived in Texas on 12thJanuary afternoon by flight number KL 881.
My flight was from Delhi via Amsterdam. After I checked in at New Delhi, I was told that I would get my baggage at Houston. When I arrived in Houston, my baggage did not arrive. I was told to report to the ‘Lost and Found’ section. When I went there, I was told to wait, as it was lunch hour. The concerned person came after two hours whereas the lunch hour is meant to be only one hour. The cab I had booked charged me extra for having to wait so long.
The ‘Lost and Found’ department should work round the clock. Someone should be there even at lunch time. I request you, sir, to do something about this matter, so that travelers do not face such problems in future.
Hoping for a prompt action from your side regarding this matter.
Yours faithfully,
Sarabjeet Singh
