You have recently faced a problem at the airport. An employee of the airport helped you with this matter. Write a letter to the airport manager and say

• What the problem was
• How that person helped you
• Suggest the manager to praise this employee in some way

Dear Sir,

I am writing this letter to thank one of your employees, Mr Rohit Basu, who helped us with a problem we faced at the airport. My name is Indroop Singh and my family and I have just returned from a two-week vacation in Goa. 

Last Monday, my family and I returned from our vacation in Goa. As we were going to the carousel to collect our baggage my son, Raju fell from the escalator. Although he sustained only minor injuries, we were all very upset. After some time my wife realised that her handbag was missing. Our passports and other important documents were in it. Then we met Mr. Rohit Basu, who helped us search for our purse, which someone had deposited in the ‘Lost and Found’ department. 

It would be very kind of you if you convey our thanks to him. We are highly indebted to him for his act of kindness. I have heard that you have an award for the best employee of the month. It would be very nice if you propose his name for the best employee of this month.

Once again thanking you and your employee for helping us.

Yours faithfully,
Indroop Singh